Terms of Service
Welcome to Terissa Hair. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully before using our website.
Website Use
You agree to use this website only for lawful purposes. You may not use this website in a way that may damage, disable, overload, or interfere with the operation of the website or affect other users.
You may not attempt to access restricted areas of the website, misuse our content, or use our website for fraudulent or unauthorized purposes.
Product Information
We do our best to provide accurate product descriptions, images, prices, colors, lengths, and availability.
However, slight differences in color, texture, curl pattern, length appearance, size, or overall look may occur due to lighting, screen settings, handmade production, product variations, or how the hair is measured and styled.
These minor differences are not considered product defects.
Prices and Availability
Product prices, promotions, shipping fees, and availability may change at any time without prior notice.
We reserve the right to correct any errors, inaccuracies, or omissions on our website, including pricing, product descriptions, product availability, or order information.
Orders
When you place an order, you agree that all information provided is accurate, complete, and up to date.
We reserve the right to refuse, cancel, or limit any order if we suspect fraud, incorrect information, payment issues, inventory issues, or violation of these Terms.
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
Once an order has been processed or shipped, it may no longer be possible to cancel or change it.
Payments
Payments may be processed through third-party payment providers such as PayPal or other secure payment services.
By completing a purchase, you agree to the payment provider’s applicable terms and policies.
Terissa Hair does not directly store your full credit card or payment card information on our website.
Shipping
We currently ship to the United States only.
Shipping times are estimates and may vary depending on the destination, shipping carrier, order volume, holidays, weather, or other factors beyond our control.
Please review our Shipping Policy for more information.
Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy.
Please review that policy carefully before placing an order. For hygiene and quality reasons, certain hair products may not be eligible for return once used, installed, washed, altered, or removed from their original condition.
Intellectual Property
All content on this website, including text, images, graphics, logos, product photos, videos, designs, and layout elements, belongs to Terissa Hair or its content providers and may not be copied, reproduced, modified, distributed, or used without permission.
Customer Responsibility
You are responsible for reviewing product details, color options, length options, quantity, shipping address, and order information before placing an order.
Terissa Hair is not responsible for delays, failed delivery, or order issues caused by incorrect or incomplete information provided by the customer.
Limitation of Liability
To the fullest extent permitted by applicable law, Terissa Hair is not responsible for indirect, incidental, special, or consequential damages arising from your use of this website, your inability to use the website, or products purchased through this website.
Our total liability, if any, shall not exceed the amount paid for the product related to the claim.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, privacy practices, or actions of third-party websites or services.
Changes to These Terms
We may update these Terms of Service from time to time. Any changes will be posted on this page.
Your continued use of the website after changes are posted means you accept the updated Terms.
Contact Us
If you have any questions about these Terms of Service, please contact us at:
support@terissahair.com