Privacy Policy
At Terissa Hair, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or contact us.
Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment-related information
- Customer service messages
- Website usage information, such as pages visited, device information, browser information, and cookies
Payment Information
Payments on our website may be processed through third-party payment providers such as PayPal or other secure payment services.
Terissa Hair does not store your full credit card number or full payment card information on our website. Payment information is handled securely by the payment provider according to their own privacy and security policies.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order confirmations, shipping updates, and service-related messages
- Respond to your questions or requests
- Improve our website, products, and services
- Prevent fraud and protect the security of our website
- Comply with legal, tax, and business obligations
Sharing Your Information
We do not sell your personal information.
We may share necessary information with trusted service providers only when needed to operate our business and provide services to you, such as:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email and customer support tools
- Analytics and security service providers
- Legal or regulatory authorities when required by law
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support basic website functionality.
You can choose to disable cookies through your browser settings, but some website features may not work properly without cookies.
Data Security
We take reasonable steps to protect your personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We may keep your information for as long as necessary to fulfill orders, provide customer service, comply with legal obligations, resolve disputes, and maintain business records.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.
To make a privacy-related request, please contact us using the contact information below.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
support@terissahair.com